Map your journey

The Relationship Equity Action Plan

Start with the intake

Sound on. Captions are on screen. Sample content only.

For owner-led businesses whose work is better than their public record. Reputation is equity, earned in small actions. The Relationship Equity Action Plan finds where yours is leaking and puts every fix in the order that compounds. Own the actions, and you own the outcomes.

Read the preview’s transcript

Your work is good. Your customers say so. But what surrounds it… has drifted.

A number that leads nowhere. A message no one answered. A profile no one owns. Small gaps, in plain sight, quietly costing you trust.

The Relationship Equity Action Plan finds them. Every surface, measured against your own record. Every gap, named. And then… the part that matters: the order. What comes first, what it unlocks, and how each step compounds.

One written plan, built from your own live surfaces, that you apply to your daily tasks. Reputation is equity, earned in small actions. Own the actions, and you own the outcomes.

Your next steps are… the Method.

What comes from us, comes to us.™

01The gap

Customers like the work. What surrounds it has drifted.

A number that leads nowhere. A message no one answered. A profile no one owns. Small gaps, in plain sight, quietly costing you trust.

Being in business, the problem isn’t always your fault; staying in business, the solution is always your opportunity.

The Reciprocity Method™

02What you receive

One written plan, built from your own live surfaces.

Five parts, in the order you use them. Every figure in your plan carries its source and capture date.

  1. 01

    Equity Snapshot

    Where you stand

  2. 02

    Benchmark

    Beside your peers

  3. 03

    Leak Diagnosis

    Every gap, sourced

  4. 04

    Prioritized Plan

    Every move, in order

  5. 05

    The Method

    How it compounds

03How it works

Four steps, and no surprises.

Nothing is charged until TRM has read your intake. If the plan isn’t the right fit yet, you’ll hear that too, with the right first step.

  1. Step 1

    Send the intake

    Every Relationship Equity Action Plan begins with an intake about your business.

  2. Step 2

    TRM reviews it

    Each intake is read before anything is charged.

  3. Step 3

    Your payment invitation

    When the plan fits your business, a payment invitation follows by email.

  4. Step 4

    Your plan is built

    Work begins when payment clears, from your own live public surfaces.

04See a sample

Open the plan before you buy it.

Sample. Invented business, peers and figures. Not a result, not a forecast.

Relationship Equity Action PlanSample

01Equity Snapshot

Customers like the work. What surrounds it has drifted.

Inaccurate profile details2of 3Three public surfaces · captured for this sample
Communication that needs attention41of 50Surface A · captured for this sample
Surface missing details3of 3Three public surfaces · captured for this sample
Conflicting identification messages9location 1≠12location 2Same business, two answers.The business’s own surfaces · captured for this sample

Owner-run · crew of nine · work comes by referral and search.

Relationship Equity Action PlanSample

02Benchmark

Your customers talk on Surface A. Peer B’s talk on Surface B.

Surface ASurface BSurface C
Sample Home Services Co.
Peer A
Peer B
Peer C
Three comparable local companies · captured for this sample
Since your last post on Surface B14monthsSurface B · captured for this sample

NotePeer B’s customers gather where you look closed.

Relationship Equity Action PlanSample

03Leak Diagnosis

4gaps found
3close this week
1close in 30 days

Fix firstTwo surfaces send customers to a dead end. They come first.

Each surface against the business’s own record. What we check stays in the plan.
SurfaceDetail 1Detail 2Detail 3Detail 4
Surface A
Surface B
Surface C
  1. 01Contact accuracyThis week2 of 3 surfaces lead to a dead endThe fix · written into your plan
  2. 02Surface ownershipThis weekOne surface speaks for you without youThe fix · written into your plan
  3. 03Communication30 days41 of 50 customers heard nothing backThe fix · written into your plan
  4. 04PathwaysThis weekCustomers can’t move between your surfacesThe fix · written into your plan

One thing is already working. Your plan protects it.

Relationship Equity Action PlanSample

04Prioritized Plan

Order is most of the value.

Every move, in the order that makes it work — written for your business, inside your plan.

This WeekBegin here3 moves
30 DaysBuild momentum3 moves
60–90 DaysCompound it3 moves

This sample is invented; yours is not. Your plan is built from your own live public surfaces, and every figure in it carries its source and capture date.

Sample pages are proprietary material of The Reciprocity Method™; not to be reproduced or redistributed without written permission.

05Who it’s for

Is this your next step?

A stone stairway climbing a mountain ridge toward the morning sun
It fits if
  • Your work is better than your public record.
  • You want every gap named, with its source.
  • You want the fixes in order, and you’ll apply them yourself.
Start elsewhere if

06What it costs

One plan. One clear price.

The Diagnostic shows where you stand. Your next steps are the Method.

  1. 01Reputation DiagnosticAbout two minutesFree
  2. 02Relationship Equity Action PlanThis plan — R.E.A.P.$499
  3. 03Deep Diagnostic ReviewReady to take the next step? →$999
  4. 04The SprintImplementation, with youCustom Investment

Every Relationship Equity Action Plan and Deep Diagnostic Review begins with an intake. TRM reviews each one, and a payment invitation follows by email. Your R.E.A.P. investment credits in full toward the Deep Diagnostic Review — for 90 days from purchase.

Start with the intake

07Questions

Asked and answered.

What do I receive?

One written Relationship Equity Action Plan: your Equity Snapshot, Benchmark, Leak Diagnosis, Prioritized Plan and the Method behind it, built from your own live public surfaces.

Why does it begin with an intake?

TRM reads every intake before anything is charged, so a payment invitation only follows when the plan fits your business.

Does it count toward the Deep Diagnostic Review?

Yes. Your R.E.A.P. investment credits in full toward the Deep Diagnostic Review for 90 days from purchase.

Will the plan ask my customers for reviews?

No. The plan reads your practice: how surfaces are kept, how messages are answered, how customers move between you. It never sets a review target or asks for a rating.

Is the sample a real business?

No. The business, peers and figures in the sample are invented. Yours is built from your own record.

Not sure where to start?

Start with ten questions.

Free. Your practice stage and your weakest habit, in plain words.