The Diagnostic

Where does your reputation really stand?

The Diagnostic shows you how your reputation efforts are performing today, and the most valuable steps to take next.

10 questions · About 2 minutes · Free

Start the Diagnostic

No cost. No obligation.

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In business…

You work hard to earn every customer… and to keep them.

But reputation, retention, and referrals aren't luck. They're produced by behavior.

So where is yours building… and where is it leaking?

The Reciprocity Method™ Diagnostic. Ten questions. About two minutes. Free.

Your Relationship Equity score… and where you stand against the benchmark. Then your top moves: the fastest gains from where you are now.

Every move, built on… the Method. No cost. No obligation. That's your first step.

The path to a solution begins… with knowing the outcome.

What comes from us, comes to us.™

What you get

A score, a benchmark, and your next move.

01 · Your score

Relationship Equity

Ten questions on how your business earns and keeps customers, scored out of 50, with the tier it places you in.

02 · The benchmark

Where you stand

Your score set against the benchmark, so you can see whether yours is building, or leaking.

03 · Your top moves

The fastest gains

The moves that can do the most from where you are now, and a next step matched to your result.

Built for any business whose reputation depends on how customers feel, from a single location to many.

The path to a solution begins with knowing the outcome. Ready to see yours?

Start the Diagnostic

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